Refund and Cancellation Policy

Meet Otto subscriptions can be canceled anytime through the billing portal or by contacting support. Cancellation stops future renewals.

After cancellation, your subscription generally remains active until the end of the billing period you already paid for, unless we tell you otherwise.

Because SEO content work can begin soon after checkout, subscription payments are generally non-refundable once onboarding, research, writing, content planning, credential setup, or publishing work has started.

If you purchased by mistake, were charged twice, experienced a billing error, or have not completed onboarding and no work has started, contact us within 14 days of the charge and we will review the request in good faith.

Yearly plans are discounted in exchange for an upfront annual commitment. If you cancel a yearly plan, renewal is stopped, but the annual payment is not automatically prorated or refunded.

If there is a billing error or unusual circumstance, contact support and we will review it case by case.

Content already published to your site stays on your site after cancellation unless you remove it. You remain responsible for your website, CMS account, and any credentials you issued.

You can revoke any CMS credentials from your website platform at any time.

To cancel, use the billing portal in your dashboard or email hello@webairai.com. For refund questions, include the account email, business name, charge date, and a short explanation of the issue.

We aim to respond during business hours and resolve billing issues as quickly as possible.