Privacy Policy

Privacy Policy

How RankPilot handles information for visibility reports and Synnc Labs inquiries.

Last updated October 21, 2026

Operator

Meet Otto by RankPilot is a web service branded by Synnc Labs and operated by Synnc Labs LLC.

Information we collect

When you request a visibility report, we collect the website URL and email address you provide. We fetch public content from that website to prepare the report. Report requests can also record your IP address, browser user agent, referring page, report findings, and request time.

If you contact Synnc Labs or book a meeting, you provide the information needed for that conversation. This website does not collect payment card details or CMS passwords and API keys.

How we use information

We use report information to show your results, understand your website, follow up about relevant SEO services, respond to questions, protect the service from abuse, and improve the website. Results appear in your browser; this website does not automatically email the report.

Service providers

Vercel hosts the website. Firebase provides database storage for report leads and authentication for authorized team members. Ahrefs analytics is used to understand website performance. These services may process technical and usage information as part of operating the site.

Our booking link opens Calendly. Information you submit there is handled through that scheduling service under its policies. Visiting the report does not automatically create a booking.

Access and retention

The lead queue is restricted to authorized team members. We retain report, inquiry, and operational records as needed to respond to inquiries, operate the service, protect against abuse, and meet applicable obligations. Changes to this website do not automatically delete records already collected.

Your choices

You can ask us to stop email follow-ups or request access, correction, or deletion of information by contacting the address below. We may need information to verify your request and may retain records where needed for applicable obligations.

Changes to this policy

We may update this policy when the site or its data practices change. The update date appears above.

Questions about this policy? Email hello@synnclabs.com. You can also review our Terms, Privacy Policy, and Refund Policy.